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Cancel payments!!

New Here ,
Nov 18, 2023 Nov 18, 2023

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Hi,

 

How come I pay for a plans i dont have?? I want my money back and cancel all transations asap! 2023-11-18_21h14_02.png2023-11-18_21h27_54.png

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

 

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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