Cancel penalty

[April5FAB]

Can someone please tell me why I had to pay to cancel and then, to make things even better, I don't even have use of Adobe for the last month.

[kglad]

you signed up for an annual plan (at a discounted monthly price in exchange for a one year commitment) similar to a car or appartment lease.  though instead of making the lease unbreakable (like appartment and car leases), adobe allows you to terminate the lease early for 1/2 the cost of the remaining months.

eg, if you want to use adobe cc programs for less than ~7 months, you should sign up for a monthly plan.  the cost per month is greater than the annual plan, but there's no lease/termination penalty.  from usage more than ~7 months it's more economical to pay the lower monthly, terminate early and pay the penalty.