Cancel personal plan without fees since my company gave me a professional account

[Tiago36049260haxc]

Good morning everyone,

I want to cancel my personal PS account since the company I work for now has given me a professional account, and so I won't be needing my personal one anymore.

However, when I went to cancel I was told I would have to pay a fee of 120€ ?! Is there any way to get around this without having to pay the fee?? This seems a bit excessive especially since i will still be using the program but through a different account, payed by my company!

Thank you.

[Shivangi_Gupta · Accepted solution]

Hi there,

We appreciate you contacting us. As per your account info, the individual subscription for Adobe Photoshop has been cancelled. 

We hope you enjoy the software using your professional account.

Let us know if you have any questions.

Regards,

Shivangi

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[kglad]

be aware that the cc files you create belong to the account payer, ie, your company.