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Cancel plan

New Here ,
Mar 04, 2023 Mar 04, 2023

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Olen perunut tilauksen keskiviikkona 1.3. Se on perumisajan sisällä. En maksa mitään maksuja. Tämä ei ole minun oma juttu. tässä kokoeiltiin sukuseuran taseen allekirjoitust. Se ei kuitenkaan onnistunut. Sukuseuta tarvitsee vain kerran vuodessa, ei voida maksaa jatkuvasti. Vielä kerran perun tilauksen

 

[moderator detached and moved to Account, Payment, & Plan.]

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correct answers 1 Correct answer

Community Expert , Mar 04, 2023 Mar 04, 2023

Whatever you did, you hijacked a completely unrelated post from 2020. I will detach this and move to the correct forum.

 

I assume that you have an individual subscription and that you tried to cancel that, and that it did not work.

Check here: https://helpx.adobe.com/lu_en/manage-account/using/cancel-subscription.html

 

If that does not work, contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen

...

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Community Expert ,
Mar 04, 2023 Mar 04, 2023

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Whatever you did, you hijacked a completely unrelated post from 2020. I will detach this and move to the correct forum.

 

I assume that you have an individual subscription and that you tried to cancel that, and that it did not work.

Check here: https://helpx.adobe.com/lu_en/manage-account/using/cancel-subscription.html

 

If that does not work, contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 04, 2023 Mar 04, 2023

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these are user forums. contact adobe support per @Abambo 

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