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Cancel subscription option is not visible

New Here ,
Sep 22, 2020 Sep 22, 2020

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I signed up for the trial and am trying to cancel the subscription a day late, this means the option to cancel it is not there and there appears to be no way to contract customer service at Adobe. 

Could anyone help me get in contact with them via chat or email? 

 

 

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FAQ, Problem or error

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Guest
Sep 22, 2020 Sep 22, 2020

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Moving to the Account, Payment, & Plan forum from Photoshop

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Adobe Community Professional ,
Sep 22, 2020 Sep 22, 2020

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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