Cancel subscription

New Here ,
Feb 08, 2022 Feb 08, 2022

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Hello, I want to cancel my subscription after realising I've been charged monthly but it is not connected to my account or emails and says I have no history? Also not having a way to cancel it 

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Adobe Community Professional ,
Feb 08, 2022 Feb 08, 2022

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Hi, go to the Adobe website and log in with your credentials. Once logged in, go to your profile, then to the section dedicated to your "Plan" and from there you can manage your subscription.

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Adobe Community Professional ,
Feb 09, 2022 Feb 09, 2022

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Hello @Anna23055160hu01,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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