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Cancel subscription

New Here ,
Feb 16, 2022 Feb 16, 2022

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I have not been able to cancel the 7-days trial and it charges me..

 

Whenever I tried to access to Plans webpage as the instruction indicates, I could not find the link to cancel this subscription!

It is really annoying..

How can I do this and get refunded???

 

Yusun23192768kihg_0-1645030506640.png

 

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Account management , Billing

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Community Expert ,
Feb 16, 2022 Feb 16, 2022

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You have a license under an Enterprise plan held by your university. You will have to talk to your university about canceling the license.

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