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is there any chance to avoid penalty (169 Euro) when cancelling the subscription in 2nd year? I used to pay 19,99 Euro but today I was charged 30,74 Euro? I am a student and can't afford such increase. Should I have 14 days from this new payment?
Many thanks for your kind help!
We have checked your Adobe account and found an active subscription of Creative Cloud all apps. Is it what you are willing/trying to cancel or get it on discounted rate?
If yes, then we'd suggest you to get in touch with our billing support team over chat/call. As this is a public fourm and sharing the curstomer's account details here, are not possible.
Click on "Contact Us" at the lower right corner of this page: https://helpx.adobe.com/support.html
Thank you for your advice. I have contacted billing team but they seemed to be very unhelpful, they see only the procedures and price lists.
Price goes up after the One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357