Hello! I got InDesign on 17th of November. After the free period i decided not to buy the app. I deleted InDesign and hadnt used it anymore but the message about payment was sent later. Now I paid the money just to cancel my plan but money didnt come back.
-click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730