Cancelación y reembolso

[GUILLERMO272175623oa6]

Hola,

Acabo de ver que me han renovado el plan de Creative Cloud. Quiero cancelarlo y solicitar el reembolso, pero no encuentro forma de contactar con Adobe. No veo la opción de chat, ni direcciones de correo o telefóno. ¿Qué puedo hacer?

Un saludo.

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.