Cancelamento após 20 dias da avaliação gratuita

New Here ,
Nov 30, 2021 Nov 30, 2021

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boa tarde, estou desesperado, fui fazer o teste da adobe de 7 dias e esqueci de cancelar, nunca mais usei e agora quando vou cancelar estão exigindo que eu pague mais de R$1000, eu sou desempregado não tenho condições de pagar, o que devo fazer?

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Adobe Community Professional ,
Nov 30, 2021 Nov 30, 2021

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Nov 30, 2021 Nov 30, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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