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cancelar abono gratuito a Creative Cloud

Guest
Jun 03, 2021 Jun 03, 2021

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Quiero cancelar el abono gratuito a Creative Cloud de estudiante, pero no aparece la opción.

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Guest
Jun 03, 2021 Jun 03, 2021

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Thank you but chat is not working, that's why I'm asking here

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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As I wrote, nobody here in a public forum can provide any help... other users may not access your account

 

If your subscription is FREE to you through your school, not one that you did for yourself, you need to contact your school

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