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Cancelar mi plan

New Here ,
Apr 02, 2021 Apr 02, 2021

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Estoy tratando de cancelar mi plan desde hace ya más de 2 meses y me es imposible como puedo hacerlo?

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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Will this help https://helpx.adobe.com/manage-account/using/cancel-subscription.html?

 

Unfortunately for you, this is a user to user forum and there is little that we can do to assist further.

Signs and symptoms of NPD:
Have an exaggerated sense of self-importance
Have a sense of entitlement and require constant, excessive admiration

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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[Moderator moved from Dreamweaver to Account, Payment & Plan.]

=========

Hi @Adrian5E80,

READ ME FIRST!  Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

There is a 50% early termination fee if you cancel before your 12th month of service.  To avoid penalty fees, wait until your 12th month to cancel.

 

1. Switch to a different browser like desktop Chrome or Firefox that accepts cookies and does NOT have script blockers.  Log-in to your account below.  Click on Manage Plans > Cancel.
https://account.adobe.com/plans
2. If you still need help, scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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