Cancelar plan URGENTE

Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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Necesito ayuda, me siento estafado. Contrate el plan de adobe por un año desde septiembre de 2020. Ahora cveo que se renovo automaticamente Y QUE SI QUIERO CANCELAR DEBO PAGAR EL EQUIVALENTE A 100 DOLARES. Yo contrate el plan anual de pago mensual precisamente desde septiembre de 2020 a septiembre de 2021. Si se renueva automaticamente y no me dan opcion de cancelar sin paga un monto tan alto no es una forma ilegal de sostenerme ahi adentro? De verdad no puedo pagarlo y necesito salir

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Account management , Billing

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Adobe Employee , Sep 24, 2021 Sep 24, 2021

Miguel, sorry you are encountering problems completing the cancellation process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.  If you need any assistance, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.  If the chat window fails to open or is unresponsive, please use a different device to cancel.

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Adobe Employee ,
Sep 24, 2021 Sep 24, 2021

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Miguel, sorry you are encountering problems completing the cancellation process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.  If you need any assistance, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.  If the chat window fails to open or is unresponsive, please use a different device to cancel.

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