Sou aluno de faculdade e não posso arcar com os custos de um plano pago, precisei usar o período gratuito do Adobe Fotografia, mas quando tento cancelar, vem uma "taxa" (abusiva por sinal) de cancelamento. Como posso proceder no cancelamento do plano sem PAGAR NADA?
This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
We appreciate you writing in. We checked your account details and found that you have an active subscription since last 3 months. As mentioned by the expert above, trial should be cancelled within 14 days to avoid the early termination fee. Check out this info to know about the legal terms and conditions for the subscription termination: https://www.adobe.com/legal/terms.html