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Cancelar un plan, no modificarlo y contratar otros

New Here ,
Mar 27, 2025 Mar 27, 2025

Hola comunidad. 

Contrate el plan "Creative cloud all apps 100 GB"  a un buen descuento. Ahora con la renovación que será en aproximadamente en 20 días me van a cobrar con su precio regular, plan que ahora excede mi presupuesto, no cuento con mucho dinero ahora 😞 

Al final en ese plan solo usé más Photoshop e Illustrator. Ahora, modificar el plan a esas 2 apps me sale casi el mismo precio como si renovara mi plan actual.  Sin embargo, cheque en el sitio de Adobe que contratar Photoshop e Illustrator me sale casi la mitad de mi plan actual o incluso si lo modificara. 

Mi pregunta es: ¿Si cancelo mi contrato a tiempo y después contrato el plan de Photoshop e Illustrator, respetarán los precios que vi en el sitio o Adobe que ya tiene registrada mi cuenta me aplicará los precios que vi si modificará mi plan a las otras apps??  

Muchas gracias a todos por su tiempo, espero haya sido claro, y si no... adjunte una imagen que explica mejor de lo que hablo. De nuevo muchas gracias. 

P.D. Una agente vía cel y mail no me pudo ayudar con estoduda duda.jpg

 

 

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

the posted prices you see might be for first time subscribers.  and check bundling the photography plan wih illustrator.

 

and here's how to change plans, https://helpx.adobe.com/manage-account/using/change-plan.html

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New Here ,
Mar 27, 2025 Mar 27, 2025

Thank you very much for responding Kglad. 

Ok, I understand now, those prices are for new subscribers. But if I modify my "Creative cloud all apps 100 GB" Plan to just Photoshop and Illustrator, it basically costs me the same. So why would I modify my plan if I'm going to pay practically the same?

So my question is: What would happen if I cancel my plan and, in the short term, subscribe only to Photoshop and Illustrator?

Would Adobe still apply the same prices because I¿m already a registered customer ? 

Thank u so much for your time and patience.

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Community Expert ,
Mar 28, 2025 Mar 28, 2025

not photoshop, photography (which includes photoshop and lightroom), but at a discounted cost.

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Adobe Employee ,
Mar 27, 2025 Mar 27, 2025

Hi @OmarEro,

We appreciate you writing in. I understand you are willing to switch your CC all apps plan to only the apps that you use. The discount rates could be regional hence, it can not be discussed here on a public community.
Did you contact our support team here? https://adobe.ly/4c8vM7u

Let us know.


^Shivangi

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New Here ,
Mar 28, 2025 Mar 28, 2025

Yes, thank you Shivangi

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New Here ,
Mar 28, 2025 Mar 28, 2025

Y al final chavos, después de chatbots, llamadas con asesores, mails y oooobviamente links, planes y procedimientos que ya conocía, con peras, manzanas y una detallada infografía, nadie respondió mi pregunta e inquietud. Todo acabo básicamente en "O LO TOMAS o LO DEJAS"  

Creo que empezaré aprender After fx y otras madres, para desquitar lo que me van a cobrar el próximo 16 de abril.

Y me quedaré con la eterna duda de:

- "Que hubiera pasado si cancelaba mi plan y después contrataba 2 apps,

me hubieran cobrado lo mismo que si modificaba el plan? me hubiera salido casi a la mitad de precio ?" -

 

Gracias Adobe y equipo de Adobe por tomarse su tiempo, así dejémoslo. en serio. 

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Community Expert ,
Mar 28, 2025 Mar 28, 2025
LATEST

you're welcome 

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