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Cancelation of all accounts on IP

New Here ,
Nov 30, 2023 Nov 30, 2023

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Few years back I made adobe account with vcc with ip address 103.131.213.207. I want to acancel all the account that I made on this ip. I don't know if I have any ongoing subscription or not. Can someone help in cancelling subscription. Cus I have many email and I don't remember any. Otherwise I will not responsible if u ask any questions on jusdgement day

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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I don't think that Adobe classifies accounts with an IP address.

 

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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Your account is not related to your IP address. The e-mail address truthfully identifies an Adobe ID. If there are plans on a certain account, you will need to check your credit card statement. You are responsible for cancelling those accounts.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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in accord with both previous messages: the email addresses you used to subscribe on adobe.com are what identifies your subscriptions, not an ip address.

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