Cancelation of the free trial of Adobe Express NOT FOUND

[aneta_0520]

Hello fellas, I have a Creative Cloud Pro Subscription for years and last week I subscribed to the free trial of Adobe Express. After some tries I realized I don't really need it as I am a professional video maker for television and feature films and Express is too basic for me. I want to cancel the Adobe Express subscription not to be charged by another app I don't need as I want to continue with my Creative Cloud Pro subscription only. 

However - I was trying for about an hour to find where can I cancel ONLY ADOBE EXPRESS FREE TRIAL and found ONLY MY CREATIVE CLOUD PRO PLAN, which I DON'T WANT TO CANCEL. Am I missing something?

Do I have to cancel my main Creative Cloud Pro Plan and than renew it in order to avoid unnecessary charge of some 150 EUR / year of Adobe Express tomorrow? 

Advice much appreciated...

Jan Strejcovský

filmaker

Prague

[kglad]

did you use a different account/login for adobe express?

[aneta_0520]

No I have the same login as far as I am concerned...

You can see it's on my name as well (printscreen attached).

Any ideas?

Thanks for any hint I am kind of stucked here, I can'f find the actual subscription of Adobe Express - I understood it correctly that it is NOT a part of ANY Creative Cloud membership?

Good to mention that I activated the subscription on a DIFFERENT MAC than I am working on right now, could that mean any difference? (I downloaded and installed Adobe Express on my MAC Studio, now I am on my MAC BOOK PRO...)

Maybe I should try to sign out and sign in again on my MAC BOOK PRO as I was signed in for the whole time I was working on MAC Studio where I activated free trial of Adobe Express?

Many thanks!

[kglad]

if there's been a charge for it, you can check here https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

[aneta_0520]

Thaks for the link but I am sure that there was not a charge yet as I signed for the free trial last Saturday so there is still like 2 days left but I wanted to avoid the charge asap as I have some unwanted charges by a lot of subscriptions before (not Adobe but you know how it works one can easily forget to cancel...)

Maybe can some Adobe employee look at my account and see what is happening and possibly cancel the subscription for me?

Do you think I should log out and sign in just tu try if the Adobe Express subscription pops up along with the current Creative Cloud Pro subscription? Should it be like that that you should see all the subscriptions at the page MANAGE SUBSCRIPTION or this Adobe Express have some independent rules?

Thanks

[kglad]

@Shivangi_Gupta