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Cancelation page for adobe not working

New Here ,
Apr 30, 2021 Apr 30, 2021

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Hello,

 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other.html

 

I've been trying to follow the instructions on the page here to cancel my indesign plan, but for some reason when I go to the account page it pops up with an "unable to load plans" error, while nobody picks up the phone for customer support. Do you guys know of any other means of cancelation?

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Activation billing and install, Bug

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Adobe Community Professional ,
May 01, 2021 May 01, 2021

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Hi @0-098,

In such a case please try contacting support. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032

You could also try Twitter and Facebook
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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