Canceled Subscript

[Brave_focus5C1F]

I have canceled my subscription by adobe after 2 payment was deduced from my account and then again . The amount that was deducted was not the amount agreed to. 

There is absolutly now place to contact someone to help you with this situation 

[kglad]

you need to cancel an annual adobe commitment within 14 days of the first trial start.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Jeffrey_A_Wright]

Brave_focus, thanks for posting your question about your subscription to this public discussion forum. We are sorry to see you go, but you can find information on the fees associated with canceling an annual subscription at https://adobe.ly/41eHpWZ. I can confirm that you were able to cancel both of your subscriptions successfully.

I recommend a month-to-month subscription to maximize the plan's flexibility in the future, Brave_focus. ^JW