Cancelei minha assinatura antes dos 14 dias e cobram multa

[CELISE FERREIRA]

Por um engano, acabei renovando a assinatura anual que antes era de R$86,00 e ao renovar foi cobrado o mesmo valor do Adobe Stock, R$124,00. Ao solicitar o cancelamento, antes dos 14 dias me cobraram o valor da multa. Acredito que não deveria pagar a multa, por estar dentro do prazo, alguem poderia me ajudar?

[John T Smith · Accepted solution]

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