Canceling Photography Annual Plan, prepaid

Report · Mar 22, 2021

Hey guys, last year I bought the Photography plan for one year, prepaid. Adobe makes everything a little confusing and I haven't had a lot of interaction outside of just installing creative cloud and using photoshop.

It's set to renew itself on October 3, 2021. But I don't want to renew the plan. I don't like Adobe's subscription model.

I would like to know, if I cancel now, will I still be able to use Creative Cloud/Photoshop until October 3rd or will I lose access immediatly? I know the Support Community isn't official adobe support, but any support will be helpful.

Thank you.

Report · Mar 22, 2021

Can a moderator delete this? I Accidentally posted this in the wrong section.

Report · Mar 22, 2021

The post can't be deleted, but I can move it to the Account, Payment, & Plan forum, which is where it belongs.

If you subscribed for a year and are paying monthly, canceling now will remove your ability to use Photoshop and you will incur a cancellation fee of 1/2 of the remaining contract. I'm not certain what happens if you actually paid for the whole year up front. I would think you'd be able to continue using Photoshop until the year ends.

Your best bet is to contact customer support and ask them.

Report · Mar 22, 2021

Hey guys, last year I bought the Photography plan for one year, prepaid. Adobe makes everything a little confusing and I haven't had a lot of interaction outside of just installing creative cloud and using photoshop.

It's set to renew itself on October 3, 2021. But I don't want to renew the plan. I don't like Adobe's subscription model.

I would like to know, if I cancel now, will I still be able to use Creative Cloud/Photoshop until October 3rd or will I lose access immediatly? I know the Support Community isn't official adobe support, but any support will be helpful.

Thank you.

Report · Mar 22, 2021

if you cancel now, you'll lose use of your photography plan now, and you'll be refunded for 1/2 the remaining months.

if you want to cancel on oct 3, 2021 set a reminder on your mobile or some other calendar.