Canceling plan

[Lara Pires]

Hi,

Does anyone know if I cancel my Adobe account my Behance account will be canceled too?

Actually I need to remove the credit card, but I don't know how, so i'm going to cancel the account.

[kglad]

you can change, but you can't remove your payment method, https://helpx.adobe.com/manage-account/using/update-billing-information.html

if that doesn't help you do what you want to do, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

[Lara Pires]

OK! I will try that. Thanks!

But do you know about the Behance thing? I want to cancel my adobe account, but not the Behance one. Is it possible some how?

[kglad · Accepted solution]

i don't know that.  but i do know that for some free accounts, a cc still needs to be on file.

ie, check with adobe support.