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Canceling plan

New Here ,
Apr 26, 2022 Apr 26, 2022

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Hi,

Does anyone know if I cancel my Adobe account my Behance account will be canceled too?

Actually I need to remove the credit card, but I don't know how, so i'm going to cancel the account.

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correct answers 1 Correct answer

Community Expert , Apr 26, 2022 Apr 26, 2022

i don't know that.  but i do know that for some free accounts, a cc still needs to be on file.

 

ie, check with adobe support.

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Community Expert ,
Apr 26, 2022 Apr 26, 2022

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you can change, but you can't remove your payment method, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

if that doesn't help you do what you want to do, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Apr 26, 2022 Apr 26, 2022

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OK! I will try that. Thanks!

But do you know about the Behance thing? I want to cancel my adobe account, but not the Behance one. Is it possible some how?

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Community Expert ,
Apr 26, 2022 Apr 26, 2022

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i don't know that.  but i do know that for some free accounts, a cc still needs to be on file.

 

ie, check with adobe support.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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