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Cancellation fee

Participant ,
Jun 08, 2022 Jun 08, 2022

Hello,

I'm subscribing to photography bundle plan. & I would like to cancel

my subscription.

but it's surprising that my cancellation fee is 51$. previously it was 40$.

I already paid the due for my recent subscription.

There isn't any support for discussing this. I need to contact the sales department. 

I think the amount is too much for just cancellation. 

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correct answers 1 Correct answer

Community Expert , Jun 08, 2022 Jun 08, 2022

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be sign

...
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Community Expert ,
Jun 08, 2022 Jun 08, 2022

Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Community Expert ,
Jun 08, 2022 Jun 08, 2022

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg
If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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Participant ,
Jun 16, 2022 Jun 16, 2022
LATEST

Thanks for your reply & info.

closing my issue.

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