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Cancellation Fees Month by Month

New Here ,
Oct 03, 2022 Oct 03, 2022

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Hi,

I signed up to the following plan - Adobe Acrobat Pro - which I now want to cancel.

But I want to see what the cancellation fees are month by month, as illustrated on this page: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Who do I contact to get this info, from the United Kingdom?

There is no Support Email address I can find.

Thanks

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correct answers 1 Correct answer

Community Expert , Oct 03, 2022 Oct 03, 2022

When you cancel early you pay a fee of 1/2 of your remaining time

 

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

...

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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When you cancel early you pay a fee of 1/2 of your remaining time

 

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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