• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cancellation of Adobe creative cloud

New Here ,
Jan 20, 2021 Jan 20, 2021

Copy link to clipboard

Copied

Hi there! i am trying to cancel and i have no idea I was in the annual plan. It was not made very clear and I am not paying the rest of the cancelleation fee.

What can you do to me?

TOPICS
Account management

Views

125

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2021 Jan 20, 2021

Copy link to clipboard

Copied

You should be more careful before subscribing to a plan and read the terms carefully. For now, I would suggest you talk to the support team and see if they can provide you some relief. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2021 Jan 20, 2021

Copy link to clipboard

Copied

LATEST

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines