cancellation with no fee

New Here ,
May 14, 2021 May 14, 2021

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hi, do you know when to cancel subscription before renewal without paying cancellation fee? For example mine Renews automatically on Jan 10, 2022. If I cancel now I have to pay £80.

When can I cancel before, renewal, a month before, a week?

Sadly no clear information on that, not that I found. Quite annoying that people can't find these things without struggling. 

 

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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New Here ,
May 15, 2021 May 15, 2021

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That page doesn't tell you when you can cancel without paying the fee. It
just tells how to cancel but doesn't provide advice how long before the
deadline.

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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Cancel within the last month of the subscription to avoid paying the fee. 

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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Hi,

Thank you for posting your query here.

 

Please Cancel your Subscription any time after Dec 10, 2022 until Jan 10, 2022 to avoid Early termination fee. 

Thank you.

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