• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cancellation

New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Hi community,
I have a strange situation here and feel really dumb because of it. Just now I opened an Adobe Account using a temporary email adress. But during the setup progress, I acidentally closed that window, so now I have no access to the email anymore. But I can't log into my Adobe Account either, because it wants some code to confirm my identity first, which it sends to the email adress, which i can't access.
Sooo... how can I either access or cancel that account (I have both the email & password for the acount)? I don't want them to start booking a subscription fee...

TOPICS
Account management , Billing

Views

84

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

LATEST

Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines