Cancellation

New Here ,
Dec 04, 2020 Dec 04, 2020

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I have been trying for 6 months to cancel my account with abode I have spoke to many different agents that have all told me to click on a link and set it to cancel however I have never been give the option to cancel my subscription they tied me in with a free trial and have tried to take payment nearly 140 times, it's an absolute disgrace how a company can give you the run around for 6 months and everyday trying to deduct funds from your account! I would also like to make a complaint that seems very unlikely given the fact you can't actually speak to anyone and when you do they just send you pointless links!! SHOCKING I WILL NEVER PUCHASE THIS PRODUCT AGAIN AND I WILL WARN AS MANY AS I CAN ABOUT THE SHOCKING CUSTOMER SERVICE!!

 

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Adobe Community Professional ,
Dec 04, 2020 Dec 04, 2020

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Hi, it's very strange what happened. Have you tried contacting Adobe customer service?

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Guest
Dec 04, 2020 Dec 04, 2020

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Moving to the Account, Payment, & Plan forum from Photoshop

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Adobe Community Professional ,
Dec 04, 2020 Dec 04, 2020

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