We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
I want to cancel my account ASAP and it's not working throgh the website!
[Moderator moved the thread to the correct forum]
To cancel, you can either self cancel (https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html), or you need to contact Adobe customer service: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction. (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)