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Cancellation

New Here ,
Nov 11, 2022 Nov 11, 2022

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Dear,

 

HI!

 

I would like to cancel my plan, but Adobe wants to charge me $130?ish for it. Is there some way to decrease or to avoid this fee?

 

Thanks,

Arpad 

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New Here ,
Nov 12, 2022 Nov 12, 2022

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Hello I would like to cancel my subscription 

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New Here ,
Nov 20, 2022 Nov 20, 2022

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Dear Bryan,

 

That was the point of my post as well...

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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LATEST

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

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