How do I get this done? I cancelled my account before the trial ended, but yet the account is still there and now it's trying to charge my card. Been trying to get through to support with no luck and now can only find a one 800 number that isn't available on the weekends.
p.p.s. you can also use twitter to tweet @AdobeCare
p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ <moved from using the community>