cancelled subscription

New Here ,
Jul 09, 2021 Jul 09, 2021

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Hello i have cancelled my subscription is there anyway to reverse the cancellation

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correct answers 1 Correct answer

Community Expert , Jul 11, 2021 Jul 11, 2021
quote

have cancelled my subscription is there anyway to reverse the cancellation

========

Hi@ariwo5E26,

No.  Once you cancel, it's gone forever.  You will need to order a new subscription.

https://www.adobe.com/creativecloud/plans.html

 

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Community Expert ,
Jul 09, 2021 Jul 09, 2021

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Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Jul 11, 2021 Jul 11, 2021

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quote

have cancelled my subscription is there anyway to reverse the cancellation

========

Hi@ariwo5E26,

No.  Once you cancel, it's gone forever.  You will need to order a new subscription.

https://www.adobe.com/creativecloud/plans.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jul 11, 2021 Jul 11, 2021

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If there is a problem with the early cancellation fee contact customer support for a solution. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

If, however, there is no trouble with this, just take a new subscription.

ABAMBO | Hard- and Software Engineer | Photographer

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