Cancelling Prepaid

[M2887550785f1]

If I cancel my prepaid (billed annually) plan that expires later this year, will I lose access to CC immediately, or will I continue to be able to use it until the next annual billing date?

I find I don't use the programs as regularly anymore, so it's not financially worth it. I only really use Illustrator and Photoshop, so the rest is a waste. When I need to use them again, I don't know - maybe I'll subscribe for a couple months and then cancel again. Not sure.

I really do miss the pre-subscription model days...

[John T Smith]

>subscribe for a couple months and then cancel again

Subscriptions are annual and you pay 1/2 of the remaining time if you cancel early

EXCEPT

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures

[Rashmi27002770wxve]

Hi there,

We appreciate you writing in. Happy to help!

We have checked your account and we see that you have an active Creative Cloud All Apps subscription under the email address associated with the community paid annually.

You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support . If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term.

I am sharing a couple of help articles which will help you to understand how to

• cancel a subscription
• the cancellation terms of your subscription.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

[kglad]

with annual payments, you lose access when you cancel.  so, your strategy should be to cancel just 1 or 2 days before the renewal date.  that way you have a little cushion in case you need help (cancelling).