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Cancelling subscribtion. Access to Programs?

New Here ,
Oct 31, 2021 Oct 31, 2021

I have a one year subscription for adobe creative cloud. If I cancell it, would I still have access to the Programms until the end of the year I already payed? Or do I lose my access immediately? 

 

Thank you 

TOPICS
Account management , Billing
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LEGEND ,
Oct 31, 2021 Oct 31, 2021

When you cancel, you immediately pay the cancellation penalty and acccess stops. You need to cancel in the 12th month to avoid the penalty. 

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Community Expert ,
Nov 01, 2021 Nov 01, 2021

Unless you paid for the entire year upfront, cancelling your subscription will cancel access to the programs at the end of your billing month and you will charged a cancellation fee of ½ of the remaining subscription. For example, if there is 6 months left to you subscription, you will be charged the equivalent of 3 months fees.

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021
LATEST

Hi there, 

 

You may also see the terms of cancellation here:

https://www.adobe.com/in/legal/subscription-terms.html.

 

 

Hope this helps! 

 

 

Thanks 

Kanika 

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