I have a student account and can't seem to cancel or edit my subscription for 2 days now. I really need to cancel the subscription, because I don't need it any longer and don't want to be charged for it anymore.
Bug, Community Information, General Feedback, How to
Be aware that canceling a subscription before it ends results in a cancelation fee of 1/2 the remaining balance of the subscription.
If you continue to have issues, you can contact customer support. This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.
CHAT: Click the following to contact Adobe customer support staff for help:
Be aware that because of the pandemic, wait times are far longer than usual due to reduced staff and higher demand. Please be patient with the people to whom you speak. Like you, they are feeling a great deal of stress. A little patience and understanding will go a long way to helping you in your particular situation.