Cannot cancel free trial but billed anyway

New Here ,
Dec 24, 2021 Dec 24, 2021

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I tried out the free Adobe stock trial and it wasn't for me. Cannot cancell the free trial as my account says I have no paid plans. Nowhere does the platform allow cancel but I get billed at the end of the the trial period! What a scam! Take peoples money but they cannot opt out 

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Account management , Billing

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Community Expert ,
Dec 24, 2021 Dec 24, 2021

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Please contact support for appropriate redressal of this issue, since this is an account related thing no one on the forum will be able to help.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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