/t5/account-payment-plan-discussions/cannot-contact-adobe-to-cancel-my-plan/td-p/15555677Oct 20, 2025
Oct 20, 2025
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I didn't recieve/missed the renewal reminder. I believe I can get a refund if I cancel straight away, however I am finding it ridiculously impossible to contact adobe! It wants to charge to over £300 to cancel myself, which is barbaric. The chat is just not working for me and I cant find any other way. How do I get in contact before the cancellation window closes?!
/t5/account-payment-plan-discussions/cannot-contact-adobe-to-cancel-my-plan/m-p/15555686#M76866Oct 20, 2025
Oct 20, 2025
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Sophieb, I am sorry but many of our services are unavailable due to the ongoing Amazon Web Services outage. Please view and bookmark https://adobe.ly/3WhUrzD to be kept up to date on the impact of the AWS outage on Adobe services. ^JW
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