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Cannot get to the Account Selection page

New Here ,
Jan 28, 2020 Jan 28, 2020

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One of my students is trying to log in from home, but it is skipping the "Select an account" page. Can anyone tell me why?

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Account management, Creative Cloud, New user

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Adobe Community Professional ,
Feb 02, 2020 Feb 02, 2020

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There has been a forum issue with that, but it may be resolved? Is your student still having the problem?

~ Jane

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