Cannot open Lightroom Classic

[Michael2190712641eu]

Greetings.

I have been a monthyly subscriber to the photography plan (PS and LR) for yearts, but when I activate LR Cl I receive the attached message.  I have two Adobe accounts and this happens on both of them with Lightroom Classic.  Oddly, I AM able to login to PS successfully.  

[Moved to Accounts-Mod]

[mjohn551]

Strange,now it happens with PS as well, but this is the new messag that appears.

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

[mjohn551]

Have logged in, logged out (both accounts), rebooted, etc.  Same results.  When logging in to my account, it shows what products I have and asks me to access them.  When I click that, I'm invited to Install.  When I click that, I'm invited to buy.  See attachments.   I so yearn for the Desktop version.

Thanks for any help.

[kglad]

did you follow any of the suggestions?

[mjohn551]

Will do certificate manger and language thing later.  Thanks.  Will let you know.

[kglad]

follow the steps, in order.  and yes, please update.