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cannot terminate trial account - now there is an monthly invoice

New Here ,
May 20, 2022 May 20, 2022

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The trial account cannot be terminated , later there was a notice change payment method. I dont want to subscribe or continue this account with adobe on adobe stock photos. The credit card is a subsidiary card from my DAD's credit card. He passed away in April - the bank has recently frozen all his assets & account. How do I terminate this triL CONTINUATION ?

 

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correct answers 1 Correct answer

Community Expert , May 23, 2022 May 23, 2022

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Community Expert ,
May 23, 2022 May 23, 2022

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check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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