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Cant' Cancel Photoshop CC

Explorer ,
Nov 03, 2025 Nov 03, 2025

As a pensioner I can no longer afford the 50% increase for Photoshop CC. I have been trying all day to canel the plan but nothing I do gets me past the "Wheel of Death".

Anybody have a solution, or any way I can connect with a human being at Adobe ?

ThanksAdobe issue.jpg

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correct answers 1 Correct answer

Community Expert , Nov 03, 2025 Nov 03, 2025

glad you got it resolved.

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Community Expert ,
Nov 03, 2025 Nov 03, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

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Explorer ,
Nov 03, 2025 Nov 03, 2025

Thank you, but I subscribed using my PC, so when I wish to un-subscribe I should be able to use my PC.  I dont use my phone for Adobe. I have been trying for over an hour this morning to access my plans, and still cant do so. Adobe is making it impossible for me to cancel my subscription, becasue I cannot contact anybody from Adobe subs via email or on the web.

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Explorer ,
Nov 03, 2025 Nov 03, 2025

I finally managed to get hold of somebody from Adobe and cancelled my Sub.

Thanks for your help.

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Community Expert ,
Nov 03, 2025 Nov 03, 2025
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glad you got it resolved.

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