Cant use lightroom and photoshop. I have been a member over 2 years

[Mike0215]

I have been using lightroom and photoshop over 2 years of paid membership.  No problems.  Today I go use both of them and both tell me I need to use the free trial for 7 days.  Why?  I am a paid subscriber..  I dont get it and it is frustrating.  Please help

[Guest]

Hi

Take a look here to see if it help

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[AxelMatt]

Please take a look here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

https://community.adobe.com/t5/get-started/testversion-trotz-abo/td-p/9275461?page=1