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Change billing country when buying new plan

New Here ,
Apr 27, 2021 Apr 27, 2021

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Hi

I currently have a Dreamweaver Plan (using a US card), and now want to add the Photography plan (using a Canadian card). However the billing country defaults to US and cannot be changed. I there a way to overcome this? I can buy the Photography plan using a different email, but my concern is that I will need to keep logging in and out when switching between Dreamweaver and Photoshop? Any help would be appreciated! Thanks

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Account management , Billing

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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This MAY help  plan https://helpx.adobe.com/manage-account.html

 

HOWEVER

 

I have read other messages that say changing a country in an existing plan is not possible, so contact support

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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Owing to the different currency and tax laws, I'm fairly sure you will need to decide on one country.  Either US or Canada, not both.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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