Change e-mail

New Here ,
Nov 20, 2021 Nov 20, 2021

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I had registered by useing my secondary e-mail in Adobe ID and I want to change it to my first e-mail, a gmail that I have at google.

I am trying to change it from personal infos, but when I am giveing the gmail it says that "Email already used".

That is because when I had loged in from "Google acount" once and an acount may created.

So I connected with gmail and I deleted this account.

Bad it still don't allow me one month later to change my mail from my secondary to my gmail and says again "Email already used"!

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Adobe Community Professional ,
Nov 20, 2021 Nov 20, 2021

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i don't know that adobe support can release that email address, but using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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