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Would anyone know how I can change from all apps to photoshop and lr? All I see on my profile under manage plan is how to change to other all app payment and cc options. I don't use the other programs.
Thanks
Brian Carey
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Good morning, BrianCareyPhotography.
If you change from All Apps to multiple subscriptions, you must contact customer care.
Cancellation fees may apply, so do not cancel yourself.
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You must cancel your current All Apps plan before you can subscribe to the Photography Plan (discounted Photoshop & Lightroom bundle). Cancelling an annual plan before the 12th month will incur an early termination fee which is 50% of your remaining months of service. Contact customer care and ask them to waive the early termination fee for you.
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Nancy_OShea,
In the case of an annual month of the complete plan
You can change from Account Management to Photography Plan (20G).
If this screen does not appear, you need to contact customer care.
Just because I had a monthly subscription for All Apps, I opened the account management screen.
This saves users trouble.
This screen does not appear for annual lump sum payment plans or download codes, so you will still need to contact customer care.
In any case, you don't have to cancel it yourself.