Change my mobil phone number

[Neopolis102]

Hi All

I must change my payments references, but a phone number is needed in order to acess my page. Unfortunely, I change also my mobil phone number. So, when I try to acess my page the system replies a message saying "A message has been sent to your phone, but as I don't have anymore the old phone number I can't acess my page to change my payments references. How I can handle this?

Many thanks

Stay safe.

Antonio Pires

[Tacafy大尉 · Accepted solution]

Neopolis102, Hello.
You need to contact Customer Care to change the information as you do not have your old phone number at hand.

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