Change my mobil phone number

[Neopolis102]

Hi All

I must change my payments references, but a phone number is needed in order to acess my page. Unfortunely, I change also my mobil phone number. So, when I try to acess my page the system replies a message saying "A message has been sent to your phone, but as I don't have anymore the old phone number I can't acess my page to change my payments references. How I can handle this?

Many thanks

Stay safe.

Antonio Pires

[Tacafy大尉 · Accepted solution]

Neopolis102, Hello.
You need to contact Customer Care to change the information as you do not have your old phone number at hand.

Adobe Help Center

[Venkatesh.V]

Change of registered mobile number (*****)to (******) Phone number removed by moderator

[Kanikas · Accepted solution]

Hi Venkatesh,

As we understand, you wish to update your mobile number. We as employees will not be able to update the details for you. Kindly login to your Adobe account to do the needful.

Please find the details here: https://adobe.ly/4hDKwxF.

Hope this helps.

Thanks
^KS