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Change my VT

New Here ,
Apr 15, 2021 Apr 15, 2021

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I want to purchase CC but I have a locked VAT number, and the page tells me to contact support, but I can't find any way to get in touch with the customer support. The box where I input it is grayed out.

 

Válkommen tillbaka Marcus Stenbeck!.png

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Cloud storage web assets

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1618495731185.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Apr 23, 2021 Apr 23, 2021

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What are the PST business hours?

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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m-f, 7am-7pm pst usually works for chat.

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New Here ,
Apr 23, 2021 Apr 23, 2021

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It's now 8:19 PST today Friday and there is no chat icoon in the link you provided.

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New Here ,
Apr 23, 2021 Apr 23, 2021

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I solved it. You have to accept all cookie settings in order to see the chat.

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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correct.  as mentioned before, "...using a browser that allows popups and cookies..."

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